Business Process Outsourcing

Enlightened’s global business process outsourcing solutions spans across several business sections to include government and state and local organizations.

The key to outsourcing operations and services responsibilities are finding a Business Process services provider with a superior reputation, quality of work and documented industry experience. Our Business Process Outsourcing (BPO) services are strategic across federal, state and local governments and the transportation and healthcare sectors. A new generation of business process services is here and we are leading the way while maintaining a focus on the customer experience.

Our BPO Services Include:

  • Call Center Management
  • Help Desk Support
  • Data and Document Management
  • Back Office mailroom and electronic payment processing

Business Process Outsourcing Case Studies

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